Frequently asked questions

Most residential roofs are completed in 1–3 days, depending on size and complexity. We'll give you an exact timeline during your free inspection.

Absolutely. We document the damage, meet with your adjuster, and fight to make sure you get what you're owed. You shouldn't have to become a roofing expert to file a claim.

A regular roof meets building code — the bare minimum. A FORTIFIED Roof is engineered to survive hurricanes with sealed deck, ring-shank nails, and reinforced edges. Homeowners save $500–$1,500/year on insurance.

We offer GreenSky Plan 6124 (0% for 24 months) and Plan 2521 (12 months no interest / no payments; interest waived if paid in full during the promo). Plans subject to credit approval. If Plan 2521 is not paid in full, APR 15.85%–24.77%. Same-day approvals. No prepayment penalties.

Yes. Licensed NC General Contractor (Lic. #L.101285) and insured, GAF Master Elite® (top 2% nationwide), and IBHS certified to install FORTIFIED Roofs.

We do repairs too. If it can be fixed, we'll tell you. If it needs replacing, we'll tell you that too. No upselling — just the truth and a fair price. Most repairs in 1–2 days.

We work with GreenSky, so options are available for a range of credit scores. Generally, 650+ qualifies for our best rates, but we've secured financing for customers with scores as low as 600. Apply and see—no hard pull until you accept an offer.

No. Pay it off early, pay it off late, pay it off on schedule—no penalties, no fees. Your loan, your timeline.

Yes. Many customers finance the project upfront and use their insurance payout to pay down or pay off the loan. We'll work with you on timing.

Most applications are approved within minutes. You'll get an instant decision online, and we can start your project as soon as materials arrive (usually 3–5 days).